To ask for a refund you will need to obtain an RMA (Return Authorization). Requests has to be designed on the web and submitted using your purchase info. If you come your item with no RMA amount you will not be refunded. Delivery and managing prices are non-refundable. For returns https://kameronyshrb.bloggosite.com/40275190/5-simple-statements-about-sleeping-aid-equipment-explained