Presented that the solution remains to be in its original issue, Griffin Direct Company will refund you the cost of your purchase (minus the costs of shipping to and out of your place). Now we want to return the Orbs but no person responds. Their "Contact" email seems un-monitored. https://flyingorbballtoys06937.blog5.net/75212582/the-best-side-of-flying-orb-ball-kmart